Repair iPhone, iPad, Android & Computers

iPhone, iPad, Samsung repair Shanghai

Computers, Printers and Speakers, Too!

Cracked screen? Charging issues? Malfunctioning software? No worries. TEK-Shanghai will get your device back to normal as quickly as possible. 

We can also come to your house or apartment to fix problems with internet, wifi networking or any other issue. The fee is 300 RMB per hour spent on site. Contact us today to schedule an appointment!

Please take a moment to complete the form below. We will contact you within 24 hours to confirm the issue, price, and pickup time. Or call us at (021) 5080 7398.

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The Repair Process

  1. Complete the contact form below with as many details as you know so that we can understand the situation.
  2. We will then call you to discuss the issue and give you a price estimate.
  3. To proceed, you can either drop the item off at our office in Pudong or you can send it to us by next-day courier.
  4. If sending by courier, you just need to wrap the item well, put it in a box, call SF Express at 4008 111 111, press 2 for English and tell them your address. Usually they can pick it up within an hour. The delivery fee is 12rmb for 1kg and 2rmb for each additional kg.
  5. We will send you an email with our address in Chinese so that the courier can fill in the slip for you.
  6. We will receive the device in our office the next day to inspect it, then contact you to confirm the issue, price and return time.
  7. Then our specialist will fix the device and we will return it to your address. Payment can be made by cash or Chinese bank card (Union Pay) when you receive it.
  8. The entire process will take 3-4 days in most cases. Possibly 2 days if you drop it off in our office.

Common Questions

The entire process usually takes 3-4 days from pickup to return. Possibly 2 days if you drop it off in our office.

Payment can be made by cash or Chinese bank card (Union Pay) when you receive it.
Yes! We offer a 90-day guarantee on the specific part that we repair. In the case of repairing screens (the part that lights up behind the glass), we do guarantee them as well, but be aware that any returns to us will be checked to see if the second screen was damaged by the user or if the problem was the fault of the screen manufacturer. We only guarantee screen issues due to manufacturing defects. For all screen repairs, it is best if you thoroughly inspect the screen for any small issues as soon as we return the device to you.
TEK-Shanghai uses specialists for each device category, so we do not have everyone located in our office. However, all of our technicians are located in Shanghai, so you will receive your item back within a few days.
Yes! We will be happy to find a local technician for your specialty item or contact the manufacturer and manage the return/repair process on your behalf. Please contact us for more details.

Request Estimate for Repair